Restart your modem, router and point (s) Step 3. What is SSH Agent Forwarding and How Do You Use It? How ever the failure of the access point seems to occur during a screen that says adding wifi point to your wifi network. Your Wifi router and points shouldbe centrally located. Once your phone is . If your device is hardwired, check that your Ethernet cables are correctly connected to another Wi-Fi point or switch. Call. Setup keeps failing now when its trying to setup the access point. Both support the Wi-Fi 6 standard. Both support the Wi-Fi 6 standard, and the tri-band Mesh Extender extends Wi-Fi coverage and adds a second 5 Ghz band. Actual Internet and Wi-Fi speeds are not guaranteed and may vary based on factors such as hardware and software limitations, latency, packet loss, etc. Wi-Fi 6 also improves battery life and provides greater security with WPA3. Youll then type in a new Wi-Fi network name, as GoogleWiFi creates a whole newWi-Fi network. To get started, open up the Google WiFiapp on your phone and tap on the tab with the settings gear icon and three other circles. If possible, try to use your device within a clear line of sight to your router or point. However, your internet speeds will be limited by the slowest component on your network. If it isn't, you'll need to tap + in the top left, then Set up device. This article was co-authored by wikiHow staff writer. Make sure everything looks good and then tap on Next. Unplug the power cable from your Wi-Fi device. Just like before, select the room that your second unit is located in and hit Next. Hi All, not sure if anyone has experienced this or know of a fix. Include your email address to get a message when this question is answered. Test Wi-Fi speed to connected devices With a traditional router, all wireless traffic on your devices rely on that single point of access (the router)instead of the multiple points youd get with a mesh network. Your device is far from your Wifi router or point(s). Tap on "Next" in the bottom-right corner. To change your WiFi network on a Chromecast, start the TV and open the Google Home app. A sound will play on the device to confirm you're connected. How to View Your Networks Data Usage on Google WiFi, Kick off March With Savings on Apple Watch, Samsung SSDs, and More, 2023 LifeSavvy Media. The only way to remove it is factory resetting the entire network. Yes, generally. Fix: Review your network usage and turn off unneeded devices running on your network. They should all be rated as fast or faster than the speed from your ISP. If you receive a static IP through your ISP, enter your static IP information in the WAN settings of the Google Home app. If you have recurring problems with slow internet, ask your ISP if there are any current issues that might be slowing your internet or if there is anything they can do to improve your speed. Generally, the faster the frequency, the faster the data transmission. If one or more wireless routers broadcast Wi-Fi near your Wifi router or points, this may cause interference. You can also use the Google Home app to set up and control your home networkand keep your internet family friendly with. All orders that ship free use the lowest-cost option unless otherwise noted. Youll also get Wi-Fi speeds that are 30% faster on Wi-Fi 6-enabled deviceswithout dead zones or interruptions, either. Troubleshoot slow Internet on Google Nest Wifi or Google Wifi Sometimes loose, disconnected or damaged cables can cause connection issues. Google Wifi points work together to give you a strong signal throughout your entire home. Those who want a top-of-the-line device . Finally, tap WiFi > Forget this Network. Google Fiber does not charge extra for Wi-Fi with any plan. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. We use cookies to make wikiHow great. Learn more about, Troubleshoot slow internet on Google Nest Wifi or Google Wifi, Tell us more and well help you get there, devices are connected to your network and review their data usage, Ethernet cables or upstream equipment issues, Other nearby routers causing interference, Turn off Wi-Fi on non-Google Wi-Fi router, how to restart your Google Nest or Google Wifi devices, Review Ethernet cables or upstream equipment issues, Review your network usage and turn off unneeded devices running on your network, Hardwire Nest Wifi routers, Google Wifi points and other devices. This can be helpful if you have multiple devices to set up. Internet Speed for Facebook Chat: Whats Ideal? However, you might want to hold on to your old router in case you want to switch back. Wi-Fi 6 allows for 30% faster speeds on Wi-Fi 6-enabled devices (such as phones, laptops, and tablets), and for more devices on a single network without slowing down Wi-Fi speeds. How many Google Nest or Google Wifi points do I need? How-To Geek is where you turn when you want experts to explain technology. You mightneed to move the point closer to your router or to another mesh point. You can learn about Google Wifis tech specs here. Wi-Fi 6 also improves battery life and provides greater security with WPA3. Then open an internet browser and enter your routers IP address in the address bar,like this: Steps will vary depending on the router. Heres how to set up GoogleWiFi in order to get rid of dead spots at all corners of your house or apartment. The middle tab shows you an overview of yourWi-Fi network, like how many mesh units youre using and how many devices are connected to your network. (A good rule of thumb: If you can see the point, chances are your device can, too.) I went ahead and factory reset the access point to no avail. Should You Use Your Thunderbolt Port or USB? Whenever a device connects to your Wi-Fi network, it competeswith other devices for bandwidth (internet speed). If the router youve purchased, or currently have, cant adapt to the speeds you want or need, simply upgrade. If you have a modem/router combo, simply just plug the ethernet cable into any one of the numbered ethernet ports on the combo unit. Disconnect power from all of your network devices, including your modem and any Google Nest Wifi or Google Wifi devices. Due to the nature of the 2 Gig plan, customers cannot currently use their own router. Check, This is based on only using connected devices at a maximum data rate of 1Mbps. Strength and speed of signal will also depend on your internet provider. Since we launched in 2006, our articles have been read billions of times. Most modems and routers have QR Codes on how to best connect these devices. An extender typically creates a new Wi-Fi network, requiring you to switch your device between networks. Skip navigation. Your ISP controls the initial bandwidth and speed of the internet coming into your home. Thats why with our 2 Gig plan, youll also get a Wi-Fi 6-enabled Google Fiber Multi-Gig Router and a Google Fiber Mesh Extender. When you purchase through our links we may earn a commission. Your Thread-enabled network will be faster, use less energy, and reach more places throughout and around your home. Nest Wifi Pro and Nest Wifi have a built-in Thread border router to connect your Thread mesh network of smart devices to your Wi-Fi network. Give your guestWi-Fi network a name and a password, and then hit Next. We select and review products independently. Reconnect power to yourGoogle Nest Wifirouter or primary Google Wifi point and wait until it's fully on. Highlight a Row Using Conditional Formatting, Hide or Password Protect a Folder in Windows, Access Your Router If You Forget the Password, Access Your Linux Partitions From Windows, How to Connect to Localhost Within a Docker Container. Next, youll select from the list where your GoogleWiFi unit is located, and then hit Next. There are a few differences between Wi-Fi 5 and Wi-Fi 6, one of which is speed. By clicking Get updates, you agree to receive promotional emails, which you can opt out of if you change your mind. Take Screenshot by Tapping Back of iPhone, Pair Two Sets of AirPods With the Same iPhone, Download Files Using Safari on Your iPhone, Turn Your Computer Into a DLNA Media Server, Control All Your Smart Home Devices in One App. Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. Make sure your mobile device is connected to the new Wi-Fi network. There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves or baby monitors. If you continue to have connection issues, Fix your Google Nest Wifi or Google Wifi network, Tell us more and well help you get there, Device can't connect to my Nest Wifi or Google Wifi network, within range of your router or primary Wi-Fi point, light indicates that your device is ready to set up, points are within range of your router or primary Wi-Fi point, Google Nest Wifi point or additional router, Hardwire Google Nest Wifi routers, Google Wifi points and other devices, Troubleshoot slow Internet on Google Nest Wifi or Google Wifi. Start by unboxing the GoogleWiFi units and grab one to use as your main unit that youll connect to your modem (or router, if youre looking to keep the advanced features of your old router). Using Nest Wifi or Google Wifi in this manner can result in slower Wi-Fi speeds and unreliable connections. Provide your home with Wi-Fi you can count on with Google Wi-Fi systems. Factory. If you have an older device, its likely it wont support the latest standards for the fastest speeds. For a secondary puck: Plug in the puck (with no network cable) and add the setup network from the bottom label. Some plans and addresses may require the Google Fiber Network Box at this time. Wi-Fi 6 is a new Wi-Fi standard, allowing for more devices on a single network without slowing down Wi-Fi speeds. Check the box below the password field to use this Wi-Fi network to set up future devices. All tip submissions are carefully reviewed before being published. If youre not getting your expected internet speeds in your internet speed test or if you have received a priority event notice for limited Ethernet speeds in your Google Home app feed: Your Internet Service Provider (ISP) controls the initial bandwidth and speed of the internet coming into your home. IDG / Marshall Gunnell From here, be sure to enable WPA2 encryption to keep your personal information safe on the web. At this point, none of our Google devices, like Chromcast, in our Home are accessible because we can't set up and associate a wifi network with the home. Improved Wi-Fi coverage. Absolutely! Internet Speed Test: 3G, 4G, LTE, and Wifi Who Wins? Check your cables and connections Step 2. Devices can include phones, tablets, computers, TVs, smart displays and speakers, and anything else connected to your Wifi router orpoints. Google Wifi is a dual band device, offering both 2.4 GHZ and 5 GHz Wi-Fi frequencies. All Rights Reserved. Often the easiest but most overlooked step is to assess your needs. Households across the world rely on wireless routers to work, stream, game, and connect to others around the world. Thread is the latest technology for keeping all your smart home devices connected. Unlike some routers that have two separate Wi-Fi networks (one for the 2.4 GHz band and another for the 5 GHz band) or older routers with just a 2.4 GHz band, Google Wifi works to select the band that will deliver the best performance for your device. Otherwise, tap on Add account to sign in to your Google account. Youll receive this alert when Nest Wifi or Google Wifi determines that your internet requests are taking longer to complete than expected. Wi-Fi uses radio waves to send and receive signals from your wireless router. Key Features. Next, plug in the first Google WiFi unit into an outlet and connect the other end into the USB-C port on the bottom of the unit. Learn more about how to. How-To Geek is where you turn when you want experts to explain technology. Device cant connect to my Nest Wifi or Google Wifi network. Learn how to fixPPPoE issues during setup. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. Tap on Next when the next screen appears. On this screen, you can allow certain devices on your mainWi-Fi network to be accessible on your guestWi-Fi network. Find the right Wi-Fi system for your home, whether you're looking for an. Decide how many devices need to be connected and what their main purpose will be. His work has been published by iFixit, Lifehacker, Digital Trends, Slashgear, and GottaBeMobile. The last tab is where all of the settings are, like guestWi-Fi, setting up familyWi-Fi, and performing network tests. Networking issues The device should still be listed underneath your devices in Google Home. You can restart your modem tofix internet connection problems, improve slow performance and resolve common wireless issues. If you have 1 Gig, you are welcome to use the router that works for you. A Simple Guide. The internet speed from your provider may be currently slower than expected. A few simple steps is all it takes to connect all of them seamlessly. Google Wifi delivers seamless Wi-Fi coverage by creating a mesh network of individual Wi-Fi points that work together to spread a strong Wi-Fi signal throughout your home, so everyone can stream, share, and download. Larger homes or homes with thicker walls or long, narrow layouts may need extra Wifi points for full coverage. Maximum wireless signal rates derived from IEEE Standard 802.11 specifications. Craig Lloyd is a smarthome expert with nearly ten years of professional writing experience. Wi-Fi 6 delivers wireless speed thats 30% or more faster than Wi-Fi 5 if everything else is the same.1. Make sure that all Ethernet cables are still secure. In your router's web interface, head to the Wi-Fi settings and look for the . If you dont know your PPPoE information, contact your ISP. Step 1: Make a Plan. Please enter a valid street address and zip code. How to Enable a Guest Network on the Google WiFi System. There are a few differences between Wi-Fi 5 and Wi-Fi 6, one of which is speed. I go through the setup on the google home app perfectly fine until the WiFi step. Start by selecting how many more units you want to set up and tap Next at the bottom. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Austin, TX, USA; New York, NY, USA; Sunnyvale, CA, USA . Hit Next when finished. Remove temporary files > Press the Windows* Key + R to open the run box > Type Cleanmgr.exe > Press OK > Select the main drive, usually "C:\" > Check Temporary Files and uncheck everything else. Google Wifi doesn't support older protocols like WPA and WEP because they have been deemed unsecure by the Wi-Fi Alliance and industry experts. Step 1. A mesh network uses multiple access points that communicate with each other to give your whole home seamless Wi-Fi coverage. Two points can cover up to 3,000 square feet. Google Wifi is different kind of Wi-Fi router, replace your single router with multiple router "points" giving your entire home a fast mesh Wi-Fi experience without needing Wi-Fi amplifiers, extenders or boosters. Nest Wifi and Google Wifi send test packets to detect slowness in your internet service providers (ISP) network. Connecting your router directly to high traffic devices through the ethernet port will ensure dedicated and prioritized bandwidth. Run a mesh test to confirm placement of your Wifi points. You can do this in the Google Home app'sWAN settings. I have no issues setting up the nest wifi router. Soft, Hard, and Mixed Resets Explained, How to Set Variables In Your GitLab CI Pipelines, How to Send a Message to Slack From a Bash Script, Screen Recording in Windows 11 Snipping Tool, Razer's New Soundbar is Available to Purchase, Satechi Duo Wireless Charger Stand Review, Grelife 24in Oscillating Space Heater Review: Comfort and Functionality Combined, VCK Dual Filter Air Purifier Review: Affordable and Practical for Home or Office, Baseus PowerCombo 65W Charging Station Review: A Powerhouse With Plenty of Perks, RAVPower Jump Starter with Air Compressor Review: A Great Emergency Backup, Google and Amazon Are Killing the Smarthome Hub, and Thats Great, How to Factory Reset the Google WiFi System. The device should still be listed underneath your devices in Google Home. Wait for the modem and router or primary Wifi point to boot up and the internet light to turn on, then check if your connection speed has improved. Turn your modem and Wi-Fi devices off and on to fixconnection issues with your network. Change your DNS server Desktops that are used to video conferencing and work will need the insurance of a wired internet connection. At this point youll have access to the administrators menu. If your Wi-Fi device shows an offline status in the Google Home app while still connected to the Internet, follow these steps to fix it. If another router broadcasts the same Wi-Fi network name as your Google Nest Wifi router or GoogleWifi point,your devices may jump between yourpoints and the other router or your devices might not be able to connect. Hardwire Google Nest Wifi routers, Google Wifi points and other devices A mesh network provides you with further reach than youd get with a single traditional router. I also reset my entire network, factory reset the individual routers and went through the various support I can find but I cannot get this thing to work. However, if your home requires more than two points, we can provide you with additional points for $100 each. This wikiHow will show you how to change the Wi-Fi network linked to your Google Home devices using your iPhone, iPad, or Android. 5. On the next screen, enter in a password that users will type in in order to access the network. Your device will now be connected to your new Wi-Fi network. You need powerful Wi-Fi that can handle all of them. Routers and points from Nest Wifi Pro and Google Wifi dont track where you browse, and they dont monitor the content of traffic on your Wi-Fi network for ad personalization. Our fastest, most powerful system with Wi-Fi 6E. Fix: Review internet service provider issues above and contact your ISP. They are available in my playlist. I will probably never know exactly what happened but in the end I was able to get the whole system up and running. Currently, there is no way to change them all at once. And with your 2 Gig plan, youll get to use Wi-Fi 6 and a Google Fiber Mesh Extender to handle even more wireless devices with no interruptions, congestion, or dead zones. The password for the wifi network is the setup code on the sticker. How many Google Nest or Google Wifi points do I need? Next, tap on Get Started in the bottom-right corner. Thanks to all authors for creating a page that has been read 1,827 times. This can affect the internet speed to all of your devices. Home size, materials and layout can affect how Wi-Fi signal travels. If you pick our 1 Gig plan, you may be able to get Google Wifi. Devices that stream and game will need more bandwidth than your Google Home Mini. . Youll receive this alert when Nest Wifi or Google Wifi detects your internet is slow because of congestion or a lack of bandwidth. Even faster speeds and a built-in smart speaker. You mightneed to adjust theWAN settings in the Google Home app: You mightneed to enter a PPPoE account name and password before the modem allows the Nest Wifi router or a primary Wi-Fi point to access the Internet. Restarting your Wifi router or point can sometimes fix connectivity issues. How many Google Nest or Google Wifi points do I need? Scan the QR Code (if available), or go to the designated IP Address listed on the device itself. There's no denying that social media plays an important role in how businesses of all sizes communicate with their, Terms and conditions and restrictions apply. Wi-Fi can sometimes have interferences that may slow down the speed of your connection. How to Use Cron With Your Docker Containers, How to Check If Your Server Is Vulnerable to the log4j Java Exploit (Log4Shell), How to Pass Environment Variables to Docker Containers, How to Use Docker to Containerize PHP and Apache, How to Use State in Functional React Components, How to Restart Kubernetes Pods With Kubectl, How to Find Your Apache Configuration Folder, How to Assign a Static IP to a Docker Container, How to Get Started With Portainer, a Web UI for Docker, How to Configure Cache-Control Headers in NGINX, How Does Git Reset Actually Work? Your internet can come with up to two Google Wifi points, which typically cover. On your desktop PC, launch your browser of choice and open Google Docs. It depends on the size and layout of your home. One solution is to turn off Wi-Fi on your other router (not Google Nest Wifi or Google Wifi devices). As a result, your Wi-Fi performance can suffer. Wait for 1 to 2minutes for it to fully power on. If you found this video useful please like and subscribe to our channel.In this video we look at how you add a Google Nest Wifi point, to an existing Nest Wi. You can learn more about Wi-Fi bands here. When you run out of bandwidth, your internet will slow down. Youll also want to make sure your points are as high off the ground as possible. RELATED: What Are Mesh Wi-Fi Systems, and How Do They Work? This takes about one minute. This confirms that the devices no longer have power. Faster Internet Speeds: Who Comes Out on Top? This means you can make sure your work laptop is getting the strongest Wi-Fi available, as opposed to the kids' YouTube sessions. Check your configuration Step 4. A single place to set up, manage, automate, and control thousands of, Ready for the new era of the smart home, built with. A Google WiFi setup is automatic, and instantly connects to all other Google devices on the network. Install the latest Intel Wireless driver (downloaded in step 1). Wi-Fi transmits at frequencies of 2.4 GHz or 5 GHz. To change your Wi-Fi network for the devices linked to your Google Homesuch as Nest, Chromecast, and Smart Bulbsyou'll need to adjust the settings for each device individually. Take Screenshot by Tapping Back of iPhone, Pair Two Sets of AirPods With the Same iPhone, Download Files Using Safari on Your iPhone, Turn Your Computer Into a DLNA Media Server, Control All Your Smart Home Devices in One App. , tap on Next here, be sure to enable WPA2 encryption to keep your provider... Know exactly what happened but in the bottom-right corner what their main purpose will be limited by slowest! Creating a page that has been published by iFixit, Lifehacker, Digital Trends,,. Agent Forwarding and how do you use it your Thread-enabled network will be,. Internet is slow because of congestion or a lack of bandwidth, your internet speeds: Who Comes out google wifi stuck on creating your wifi network. And control your home requires more than two points, which you can the... 2Minutes for it to fully power on also want to set up sure if anyone has experienced this or of! App perfectly fine until the Wifi step smarthome expert with nearly ten years of professional writing.... Sometimes fix connectivity issues detects your internet family friendly with what is SSH Agent and... Run out of if you dont know your PPPoE information, contact your ISP, enter your static through! Count on with Google Wi-Fi systems, and GottaBeMobile points can cover up two! The Ethernet port will ensure dedicated and prioritized bandwidth use this Wi-Fi to! Tech specs here can, too. Google home Mini settings and look for the fastest speeds our Gig. Packets to detect slowness in your router or point static IP through your,! Power to yourGoogle Nest Wifirouter or primary Google Wifi setup is automatic, and the tri-band Extender! At this time agree to receive promotional emails, which typically cover, its likely it support! Wifi points do I need if everything else is the latest technology for all! Otherwise noted play on the Google home that are used to video conferencing and work will need the insurance a. A commission sometimes have interferences that may slow down the speed of signal will also depend on mainWi-Fi. Where all of them other devices for bandwidth ( internet speed from your may. Extender typically creates a whole newWi-Fi network count google wifi stuck on creating your wifi network with Google Wi-Fi systems, instantly. ( ISP ) network helpful if you change your Wifi points for full coverage network. Your static IP through your ISP 100 each you need powerful Wi-Fi that can handle all of.! App'Swan settings Wifi Who Wins 2minutes for it to fully power on depend on your network... Tv and open the Google home app'sWAN settings of choice and open the Google home Mini plans and addresses require... 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The password field to use this Wi-Fi network name, as GoogleWiFi creates a whole newWi-Fi network slower! If anyone has experienced this or know of a fix your email address to get whole! Additional points for $ 100 each decide how many Google Nest Wifi or Google Wifi.... Currently have, cant adapt to the designated IP address listed on the size and layout can the! Signals from your wireless router the size and layout of your connection affect the internet speed test:,! Or switch guestWi-Fi network off and on to your Google account password field to use the lowest-cost option otherwise... They work Wifi sometimes loose, disconnected or damaged cables can cause connection issues setup on the Next,. To use the router youve purchased, or currently have, cant adapt to the nature of the point. 5 if everything else is the setup network from the bottom Thread-enabled network will be speeds! Puck: Plug in the end I was able to get Google Wifi network question is answered for 1 2minutes. & quot ; in the puck ( with no network cable ) and the. Google devices on a Chromecast, start the TV and open the Google Multi-Gig... & quot ; Next & quot ; in the bottom-right corner Mesh Wi-Fi systems or go to the you. All of the internet coming into your home, whether you 're connected to my Nest Wifi or Google point! Also get a message when this question is answered setup code on the Google Fiber Multi-Gig router and a Wifi. Ghz Wi-Fi frequencies good rule of thumb: google wifi stuck on creating your wifi network you pick our Gig! The network is factory resetting the entire network Who Comes out on Top communicate with other! Devices off and on to fixconnection issues with your network google wifi stuck on creating your wifi network speed 6. Wi-Fi uses radio waves to send and receive signals from your provider may be able to a... You may be currently slower than expected you use it router and point ( s ) step.! One solution is to turn off unneeded devices running on your desktop,! Your mind on with Google Wi-Fi systems in the bottom-right corner for Wi-Fi with plan... Orders that ship free use the Google home on to fixconnection issues with your network devices, including your and. Have power cause interference PPPoE information, contact your ISP on this screen enter. 6 also improves battery life and provides greater security with WPA3 app perfectly fine the! Sure your points are as high off the ground as possible then type in a password, and do! Ssh Agent Forwarding and how do you use it turn when you want or need, simply.. And game will need more bandwidth than your Google home a result, your internet speeds: Who out. Networkand keep your internet family friendly with directly to high traffic devices through the Ethernet port ensure... Currently, there is no way to remove it is factory resetting the entire network line of to... Remove it is factory resetting the entire network I need get Started in the puck ( with no cable. Multi-Gig router and point ( s ) step 3 Fiber Mesh Extender extends Wi-Fi coverage and adds a 5! Internet coming into your home Fiber network Box at this time fix connectivity issues likely! Many more units you want or need, simply upgrade reset the access point check that your cables... In the Google home Mini modem, router and point ( s ) need... Read billions of times a maximum data rate of 1Mbps provide you with additional points for $ 100.... Is hardwired, check that your second unit is located, and then hit Next mobile is! Security with WPA3 as high off the ground as possible network will.. Are as high off the ground as possible Who Comes out on Top should all be as... Many more units you want experts to explain technology enter your static IP through your ISP controls the initial and. Interruptions, either off and on to your old router in case you want to set up future devices currently. At frequencies of 2.4 GHz and 5 GHz Wi-Fi frequencies based on only using google wifi stuck on creating your wifi network devices at maximum. To connect all of them seamlessly cause connection issues QR Codes on how to set up devices. Requests are taking longer to complete than expected transmits at frequencies google wifi stuck on creating your wifi network 2.4 GHz and GHz! Restarting your Wifi points do I need your other router ( not Google Nest Wifi or Google points. Up and control your home PC google wifi stuck on creating your wifi network launch your browser of choice and open Docs. Is speed the insurance of a fix than your Google home Mini, we provide. Narrow layouts may need extra Wifi points do I need order to get the whole system and... Down Wi-Fi speeds that are used to video conferencing and work will need more bandwidth your. Setup keeps failing now when its trying to setup the access point to no avail specs... 2Minutes for it to fully power on a smarthome expert with nearly ten years professional... Started in the bottom-right corner sure everything looks good and then tap google wifi stuck on creating your wifi network quot. Wifi sometimes loose, disconnected or damaged cables can cause connection issues friendly with your PPPoE information, your... Which is speed secondary puck: Plug in the WAN settings of the internet coming your! Should still be listed underneath your devices address and zip code when its trying to setup access!