1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. Types Of Christmas Trees And Their Advantages. It might have extenders or repeaters, or similar power cords, adapters, or cables. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. *Internet download speeds may vary and are not guaranteed. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. The fee for a modem, for example, is $100, and the fee for a router is $80. After reconnecting it and turning it on, the cable box should reboot. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. Get your FedEx prepaid shipping label here. You may need things like your full name and the address associated with your account. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. US. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. To avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date. Sunrise: 08:40AM. Fee for late or no return: Varies by device, up to $210 or more. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. Most providers will make you call in to attempt to keep you as a customer. Return all equipment. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Google Fiber does not require a contract and there are no fees for canceling your service. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. We can help you get SuddenLink's attention and get better help faster. Optimum also has a separate Twitter page to specifically ask questions and get help. The company owns the receivers, and when the contract expires, you are certain to return the equipment. Fee for late or no return: Call customer service for details. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Both parties can decide how to deal with it, which could be refund, replacement or repair. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. For more information, visit Astound's equipment return policy page. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Had to follow up on the app. If you have questions about an existing internet service order, please call 844.263.2443. However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). You can see the top available ISPs in your area or where you're moving to by plugging your ZIP code into the tool above. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Optimum customer service is there whenever you need help. Find a Cox store. Wi-Fi 6E: What is it and how can it help you? Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Optimum.net is compatible with a wide range of browsers. Fill out the online form to chat with an Optimum representative 24/7. Shop your internet options. Find the simplest ways to reach Optimum customer service by phone and online. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. No need to explain what your intentions are. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. Distance: 1.61 mi. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Xfinity gives you a few options when it comes to canceling. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Any unopened Altice Amplify can be returned within 14 days of the date of purchase to a Suddenlink store with its covered accessories, packaging, and unique receipt. How do you program your Optimum TV remote control? If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. Verify remote by pressing the POWER button. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. Take out the receipt, open the Courier website online, and track your box. If you're moving, your current provider may be available at your new address. Most TVs allow you to program your Optimum TV remote using the following steps. For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Attach the prepaid shipping label to the return kit. Early termination fee: None. This website is using a security service to protect itself from online attacks. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. Fee for late or no return: Up to $150 per device. Instead, get immediate assistance with Optimums live chat feature. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. Scroll down to find your provider, or click the applicable link directly to it. Equipment returns including Apple TV . Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. Use the materials that came in the new equipment's box to pack up your equipment. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. The current local time in Antony is 59 minutes ahead of apparent solar time. People need to know someone is out there to help! The FedEx Mobile app does all that and more. As for potentially switching providers, you'll want to explore all ISPs and plans available at your address. Equipment return: By mail only, UPS or FedEx within 21 days. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. If you do not return equipment in a timely manner, charges may result to cover the cost associated with replacing the unreturned equipment. The device needs to be in the same condition that the customer received it. May or may not be available based on service address. Your privacy is important to us. Youll be the first to get the latest news and promos directly to your inbox. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Phone call from Suddenlink said I need a label to return equipment. The returning is also cogent because you sign a contract where you agree to pay their receivers. Recover it. All trademarks and service marks are the property of their respective owners. This compensation may impact how, where and in what order products appear. How to pay your Optimum bill. The potential early termination fee will vary based on the length of your contract and the number of months you are still under contract when canceling. Recover it. After receiving your returned device, the company will check for any damage. Click to reveal This is according to the leasing terms contract you made with the corporation when you signed up for their service. You can avoid all of that by making sure you return each and every item the proper way. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Suddenlink Need Print A Return Label Return My Suddenlink. We present information collected independently from official provider websites. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. Equipment return: By mail within 30 days. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. Her work has been referenced by CNN and other national sources. Allconnect.com does not include every service provider available. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. This equipment ranges from a TV box, modem, and TV controller to the cables. What Happens if You Dont Return Equipment. Fee for late or no return: Up to $300. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. The fee for a modem, for example, is $100, and the fee for a router is $80. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. Fee for late or no return: Up to $200. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. All names, logos, images and service marks are property of their respective owners. Breaking up (with your internet provider) doesn't have to be hard to do. fedex.com. Speeds may vary, Additional customer service contact options. No problem. Without this return label, it won't be sent back to us. See astound.com/yourspeed for why speeds may vary. Other restrictions may apply. Your account at your fingertips. Your return will be noted right away on your account to prevent any non-return charges. Did you start the swap process for your equipment in Smart Home Manager or chat? The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. Please promptly return equipment on the day of or prior to the scheduled disconnect work order. Of course, Optimum customer service technical support is available 24/7 to help. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Suddenlink tools return no longer as hard as it seems. 624 Jefferson St. Kerrville, TX 78028. Fee for late or no return: Varies. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. You can explore additional Optimum bill pay methods here. Take to an official UPS store with the QR code provided by Frontier. Don't let it have that satisfaction. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Equipment return: By mail within 45 days. Like with AT&T, canceling online is probably reserved for DSL customers only. Actually, that's not true. 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